Shipping policy

Shipping Policy

Shipping options, rates, and delivery times are calculated and displayed at checkout based on your location and selected shipping method.

Free shipping may be offered on select orders, promotions, or destinations when available.

Shipping to Alaska, Hawaii, Puerto Rico, and U.S. territories may incur additional charges and extended delivery times.

International shipping may be available to select countries when enabled at checkout.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

During periods of high demand, processing times may be extended.

Estimated Delivery Times

• Contiguous United States: 3–8 business days
• Puerto Rico and U.S. territories: 5–10 business days
• International: 7–15 business days

All delivery timeframes are estimates and not guaranteed.

Shipping Carriers

We use major carriers such as USPS and other available shipping services to ensure reliable delivery.

Order Tracking

Tracking information will be provided once your order has shipped.

Delays & Delivery Issues

Once an order has been shipped, delivery times are dependent on the carrier.

We are not responsible for delays caused by:

• carrier-related issues
• weather conditions
• customs processing
• incorrect or incomplete shipping information

While we will assist in communicating with the carrier and helping resolve issues, we do not guarantee delivery timelines or outcomes once the package has been handed over to the carrier.

Lost Shipments

If a shipment is confirmed as lost by the carrier, please contact us so we can assist in reviewing the situation.

We may, at our discretion, offer a replacement or other resolution depending on the circumstances.

However, we are not responsible for lost packages once they have been accepted and processed by the carrier.

 

Incorrect Addresses

Customers are responsible for providing accurate and complete shipping information.

We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.

Delivered Packages

If a package is marked as delivered by the carrier, it is considered fulfilled.

We are not responsible for lost or stolen packages after delivery confirmation.

International Shipping – Duties & Taxes

International shipments may be subject to import duties, taxes, and customs fees.

These charges are not included in the product price or shipping cost and are the responsibility of the customer.

Refused or Undeliverable Shipments

If a shipment is refused or returned due to:

• unpaid duties or taxes
• incorrect address
• failure to receive the package

The customer will be responsible for any additional shipping costs.

General Shipping Disclaimer

Delivery times are estimates and may vary due to factors beyond our control.

By placing an order, you acknowledge and accept these conditions.

Policy Updates

We reserve the right to update or modify this Shipping Policy at any time without prior notice.

Any changes will apply to orders placed after the updated policy is published on this page.